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September 28, 2015

How To Update Your Iridium GO! Firmware

Iridium Go Satellite WiFi, VoIP, Apps, and EmailIridium GO! has a new firmware update available (1.4.1) and what better time to learn how to update your Iridium GO! than to take the opportunity to do it together. The following steps should be used to upgrade an Iridium GO! from version 1.0.66 or later.

Step 1: Download the Latest Iridium GO! Firmware

Step 2: Turn on Iridium GO! Device

  • Raise antenna to upright position
  • Wait for the device to power up (takes approx. 1min) to begin registration with the Iridium network

Step 3: Charge the Battery (Recommended)

  • Open USB cover and firmly plug in the USB cable that is already connected to AC plug or car charger

Step 4: Check Firmware Version on Iridium GO! Device

  • Press either left or right navigation button for menu to appear
  • Press 'Next' button until you get to Information option
  • Press 'Select'
  • Write down the SSID number and firmware (f/w) version

Step 5: Connect Laptop/Computer To Iridium GO! Advanced Features Portal via Wi-Fi

  • Use SSID number to connect laptop/computer to Iridium GO! device
  • Open web browser using latest version of either Chrome, Firefox or IE11 o Enter in the address bar and press enter.
  • Login with an administrator account, Username & Password default 'guest' and enter

Step 6: Navigate In Advanced Features Portal

  • Go to SYSTEM tab
  • Click on 'Choose File' and choose the saved firmware file from your desktop
  • Click on upgrade, and wait until the progress/status bar reaches 100% completion. This should take approximately 10-15 minutes. NOTE: While firmware upgrade is in progress, do not navigate away from this page.
  • Upon completion, the device will automatically restart, this will take approximately 2 minutes. NOTE: A new progress bar will appear below the firmware upgrade to indicate that the unit is restarting
  • If the device has lost Wi-Fi connection, ensure to reconnect. Follow step (5)

Step 7: Check Firmware Version on Iridium GO!

  • Follow Step 4
  • Ensure that the Firmware version is 1.4.1

Change List for Version 1.4.1

Wondering what's new in Iridium GO! firmware version 1.4.1? Here's the change list:
  • Support for SIM-less emergency calling (000) in Australia
  • Support for web browsing on Iridium Mail & Web app for iOS platform
  • Improvements to audio quality during voice calls
  • Battery revision number added to device screen
  • Improved data network connection reliability

Need To Use a Laptop Or Computer With Your Iridium GO!?

Did you know that XGate is an Iridium-certified solution for Iridium GO! and it works on laptops, computers, and smartphones and tablets? Get your email and weather all in one place (and post to social media while you're at it). Added bonus: XGate doesn't lock you in to only using satellite airtime - a potentially big money saver! XGate Free Trial

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